![]() Then, during my first week in Norway, the airline cancelled my return ticket, without any chance to get me another return. One of them was chatting away with the person in front of me, not at all paying attention to the other travellers in the cabin. Not once did they come over to ask if I wanted or needed anything, although I was in the premium section. I thought I was treating myself to something nice, but it was a waste of money instead. I received nothing during all those hours on the plane, in my premium seat. ![]() I didn't get any food at all and had to sit and smell horrible meals for hours. As a vegetarian, I pre-ordered with both my agent and the airline vegetarian food long before my trip started. The leg from Ottawa to Newark was fairly ok, however, the leg from Newark to Copenhagen was horrible, even though I spent a lot of money in an online auction to upgrade my seat to premium. Not fun at all going through the US customs control where I was treated like I was a criminal, just because their system didn't take my fingerprints. What a horrible experience! Starting in Ottawa. ✅ Trip Verified | This is the first time I'm travelling since Covid, going to my home country to visit family & friends, only the second time in 13 years I'm making this trip. SAS have behaved in a totally unprofessional manner and I would suggest to anyone thinking of booking a flight with them to find another airline. They have closed the claim and will not now answer out emails and when I spoke to them on the phone they confirmed there was no way for me to escalate this claim. They have however have decided that neither of these expenses are genuine and will not re-imbuse the expenses. We were invited by SAS to input a claim which we did immediately. In Sweden we had pre-booked coach tickets with Flixbus which we then had to change for a coach to coincide with the later flight which incurred another cost. We therefore had to get a taxi to the airport to arrive in time. We had arranged for transport to the airport at that time but at short notice could not find anyone else to take us to the airport for the later flight we were booked onto. "Management and the board want to make it absolutely clear for all stakeholders that the situation is very serious.Not Verified | Our flight early was cancelled via text by SAS at 11pm at night as a result we did not see the text until 3am. application showed SAS needs a fresh start and that it thinks the strike will drag on. Sweden's government has said no to injecting more cash into the carrier, while Copenhagen has said it may do so if SAS is able attract new investors. ![]() The airline predicted its cash balance of 7.8 billion Swedish crowns was sufficient to meet its business obligations in the near term. They now trade at deeply distressed levels of around one-third of face value. SAS had three bonds outstanding, , with a total face value of 5.4 billion Swedish crowns ($519 million). Its finance chief Erno Hilden said in the court filing the airline had so far been unable to renegotiate lease terms, many of which it said were "significantly above" market rates. ![]() SAS needs to attract new investors and has said to do that it must slash costs across the company, including for leased planes that stand idle because of closed Russian airspace and a slow recovery in Asia. "For decades, SAS has had too-high costs and too-low productivity compared to its rivals," it said. Wallenberg Investments, SAS's third biggest shareholder with a 3.4% stake, said it supported the decision and would allow for talks to continue to make the airline competitive. SAS shares can be traded as normal during the bankruptcy proceedings. SAS expects to complete the Chapter 11 process in nine to 12 months, it added. The strike is grounding roughly half the airline's flights, affecting some 30,000 passengers per day, it said.ĭata from flight tracking website FlightAware showed 232 SAS flights - 77% of those scheduled - had been cancelled on Tuesday, while Oslo's Gardermoen airport, one of SAS' hubs, had the world’s highest cancellation rate on the day. SAS said discussions with lenders regarding another $700 million of financing were "well advanced". TT News Agency/Johan Nilsson via REUTERS Acquire Licensing Rights View of SAS Airbus A321 and A320neo aircraft at Kastrup Airport parked on the tarmac, after pilots of Scandinavian Airlines went on strike, in Kastrup, Denmark July 4, 2022. ![]()
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